ADDITIONAL INFORMATION

• All accommodations are Smoke Free.
• Check In Time:  4:00 p.m.   Check Out time:  10:00 a.m.
  *Early Check-In – Late Check-Out?  Inquire the night before Arrival/Departure.
  Late checkouts without approval are subject to additional fees.
• A 50% Deposit is required on all reservations to confirm.
• A $100 non-refundable deposit is required for advanced reservations (reservations made more than 3 months in advance).
• A $500 non-refundable deposit is required for advanced Country Inn reservations (reservations made more than 3 months in advance).
• Cancellation Policy: Deposit is nonrefundable unless accommodation can be re-rented for the entire length of your reservation.
  Refunds are subject to a $25 handling charge.  Refunds for advanced reservations are subject to the non-refundable deposit amount.
  More than one cancellation or change to reservation dates will result in forfeiture of deposit.
• During the Summer Season (July and August), all Cabins and Cottages are rented on a weekly basis only. If available, the daily summer rate is the prorated weekly rate.
• A 2 Night Minimum Weekend Stay is required Off-Season (September – June) EXCEPT:

*A 3 night minimum stay is required in Iroquois, Eagles Nest, Hill House, Lord Howe Log and Seneca Retreat.
*A 3 night minimum Prime Rate Applies:  Memorial, Labor and Columbus holiday weekends. All JUNE weekends.
*A 3 night minimum Off-Season Rate Applies:  All SEPTEMBER weekends and President’s Day weekend in February.
*A 3 night minimum is required for Summer Motel reservations.
**Exceptions may be considered on “short notice” reservations.  Single night reservations when approved will be charged in full at the time of booking.
***Management reserves the right to require a two or three night minimum for reservations during heavily booked time periods.

• Occupancy: Cabin & Cottage Rate is based on 4 guests. Lodge and Motel Room Rate based on 2 guests.
• Any additions to occupancy levels must be approved prior to your arrival. Extra guest fee is $25/guest/day.
• Pet requests may be considered September – June on an invitation basis only. Reservations for your pet must be made prior to arrival.  Pet Fee is $25/pet/day, 7% sale tax applies.  Pets are not permitted in the Country Inn or Motel Rooms.
  Pets are not permitted during summer weekly booking periods – Sorry No Exceptions.
• Daily maid service is provided. A 3-5% gratuity is recommended for quality service.
• A 5% Gratuity will be charged for all groups of 10 or more guests, Country Inn reservations, Wedding weekend guests, Corporate bookings, Special Events and Reunion guest reservations.
• A Cleaning Fee will be charged to accommodations left in poor condition.
• Cabins are furnished with a full kitchen, linens, towels, hairdryer, iron, flat screen Direct TV, DVD, WIFI and telephone.
• Kitchens are equipped with a gas range, refrigerator, microwave, toaster, coffee maker, blender, pots, pans, dinnerware, glassware, silverware and utensils. Paper towels are not provided.
• Dock Space – $40/day or $250/week. Boat Beaching – $10/day.  Free Off Season.
• A Coin Operated Washer and Dryer is located on premises.
• Complimentary Cribs, High Chairs and Aerobeds available. Please reserve prior to arrival. Thank you!
• Fireplaces are not available for use during the summer.
• Upon arrival, deposit is applied to the last day of your stay.
• Personal Checks are not accepted for balance due on arrival.
• No “Credits For Lodging” are accepted during the summer or holidays.
• New York State Sales Tax, 7%. Warren County Occupancy Tax, 4%.
• We accept MasterCard, Visa, American Express and Discover.
• Any items left behind either in an accommodation or on the grounds will be discarded after 14 days. We simply do not have the storage capacity to keep items long term. If you believe you have left behind any items please contact us as soon as possible.
• We ask that all guests observe 10 PM quiet hours.  This is especially important in units that have up or downstairs neighbors.